Personal Data Protection Policy
Personal Data Protection (GDPR)
Data Controller
The data controller is the company:
CarciReagent Distribution s.r.o.
Chicago Palace
Národní 58/32, Nové Město, 110 00 Prague 1 (entrance from Charvátova 11)
Company ID: 17399416, VAT ID: CZ17399416
Email: office@carcireagent.com
What data we process and why
We process your personal data to the extent necessary for the following purposes:
- processing your order and delivering goods (name, address, email, phone)
- issuing accounting documents and fulfilling legal obligations (Company ID, VAT ID, billing details)
- customer communication and handling inquiries
- sending commercial communications if you have given consent
- measuring website traffic and analyzing user behavior (via cookies)
Data retention period
- Data necessary to perform the contract is retained for the duration of the contractual relationship.
- Accounting documents are retained for 10 years as required by law.
- Data processed based on consent is retained until the consent is withdrawn.
Who we share data with
Your personal data may be shared with:
- carriers (for the purpose of delivering goods)
- payment service providers
- our accountant and tax advisor
- our web hosting and IT service provider
Your personal data is not transferred outside the EU.
Cookies
We use cookies on our website to ensure proper website functionality, measure traffic, and personalize content. Details can be found in a separate document: Cookie Policy.
Your rights
In connection with the processing of personal data, you have the right to:
- request access to your personal data
- request rectification or erasure
- request restriction of processing
- object to processing
- data portability
- withdraw consent to processing if it was given
- file a complaint with the Office for Personal Data Protection (www.uoou.cz)
Contact
If you have any questions or wish to exercise your rights, you can contact us at:
office@carcireagent.com